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Contracts and Warranties

Legal Information

Are you having trouble with something you bought? This area of the site can help you if you feel you are having trouble with something you bought, like a snow machine, or if you are getting ready to make a major purchase.

Click here for court information and court forms. 

  • Alaska's Lemon Law

    The Lemon Law (AS 45.45.300) provides protection to buyers of new motor vehicles. If a new vehicle turns out to be defective and has not been properly repaired after a reasonable number of attempts, the law requires a refund or replacement vehicle Content Detail

    By:
    Alaska Department of Law, Consumer Protection
  • Automobile Repair Act - AS 45.45.130 - AS 45.45.240

    The Alaska Statutes regarding the laws governing the repair, estimate of repairs, notices, charges, authorizations for repairs, and other important laws concerned with automobile repairs. Content Detail

  • Better Business Bureau

    Better Business Bureaus: Provide reports on business firms that will be helpful to you before making a purchase. The BBB system responds to millions of such inquiries each year; Provide information about charity groups and organizations; Help resolve consumers' disputes with businesses through telephone conciliation, mediation and arbitration; and Promote ethical business standards and voluntary self-regulation of business practices. Content Detail

  • Better Business Bureau Complaint Info

    If you have a problem with a business, you may lodge a complaint with the Better Business Bureau here. Content Detail

    By:
    Better Business Bureau
  • Consumer Financial Protection Bureau

    The Consumer Financial Protection Bureau was created in response to the economic crisis of 2008. Its primary responsibility is to protect consumers. If you are experiencing a problem with a consumer financial product, such as a credit card, mortgage, student loan, or a bank, the CFPB's website has resources and information to help. You may also lodge a complaint. Content Detail

  • Consumer Resources

    Here you can locate resources you may use to resolve a consumer problem, contact a consumer agency, or locate assistance. Content Detail

    By:
    State of Alaska, Dept. of Law
  • EL FRAUDE DE AUTOMOVIL

    Check here for information when preparing to purchase a vehicle. Includes many tips and warnings about things to be aware of whether it is a new car or used. Helpful tips about negotiating a deal. Content Detail

  • EL Fraude EN CASA

    For most consumers, their home is the largest single investment they will ever make. Therefore be very careful whom you chose to repair or remodel your home. Includes spotting scams and finding a reputable contractor from the Consumer Protection Division. Content Detail

  • Submit a complaint to the Consumer Finance Protection Bureau

    Do you have a complaint about a financial product or consumer issue? You may submit your complaint to the Consumer Finance Protection Bureau (CFPB) about the following consumer issues: Mortgages; Debt collection; Credit reporting; Bank accounts or services; Credit cards; Money transfers; Payday loans; Student loans; Vehicle or other consumer loans. The CFPB accepts complaints online, by phone, mail, or fax. Contact the CFPB at: (855) 411-CFPB (2372), TTY/TDD (855) 729-CFPB (2372); Fax (855) 237-2392. Its mailing address is: Consumer Financial Protection Bureau, P.O. Box 4503, Iowa City, Iowa 52244. Content Detail

    By:
    Consumer Finance Protection Bureau